Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en American Express
Entrevista
January 4th I submitted my application, about a week later I was invited to take the assessment which was extremely long and somewhat irrelevant when it came to the geometry, anyhow, about a week after that I was invited to do a one way Hirevue video interview such consisted of about 6 situational questions and took about 30 mins. A week after that I was emailed about setting up a phone interview, in which I scheduled for the following day. The phone interview lasted about 45 mins going over my background and about three situational questions he then told me he would like to schedule me for a two way interview with the hiring manager. The following day, I competed it and it was about an hour long and by far the most detailed interview I've ever had he really dug into every situation he asked me! Upon completion he thanked me for my interview and informed me that he would follow up with a decision within two days by phone or email. I was contacted within 24 hours with an offer, and details about shipping equipment, background check, drug test etc. They also cover the expense for your Internet and phone service, cool beans. I was a bit skeptical when I read a post on here claiming that the job listing was not real but that is completely false being that that person never even made it to the digital interview, but hey just to let you all know it's completely legit I Tait couldn't see American express, a fortune 100 company, pulling such nonsense myself; anyway my training class starts 2/29!!!! Good luck to all!
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you didn't have the necessary resources available to make an important decision, what was the situation, what actions did you take, and what were the results
Super interactive including a recorded interview, after passing the hirevue recorded interview I had a virtual face to face and was offered a job at the end of the interview.
Envié una solicitud electrónica. El proceso duró 6 semanas. Acudí a una entrevista en American Express en abr 2021
Entrevista
Process was long poor communication on scheduling led me to have a difficult time requesting time off at my then current job. Initial was a phone screening, then a group interview prep and finally a group interview.
Preguntas de entrevista [1]
Pregunta 1
Experience on customer service and how you handle problems.
Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en American Express en oct 2018
Entrevista
Applied online on American Express Careers section I received a email saying that I was selected for a phone interview I set up phone interview for 3 days later the phone interview was thorough she asked a lot of questions Some were basic about my application and some STAR Format we spoke for about an hour and she informed me that she was moving me forward in the process and that the next step would be a Meet and Greet this was a panel type interview It was all virtual as this is a home based position but the meet and greet was me 5 other candidates and 4 interviewers The first part was a introduction every one takes turns introducing yourself and a quick intro about your experience after you go to a private interview with one of the interviewers there they will ask a ton of questions STAR format I don’t remember the questions and then we roll played this went well then I was sent back to the group call and was split with two other candidates to chat about the company and ask any questions we may have after that we were all told that we would hear something back within three days. About a week or so later I received a email saying that I was selected as a finalist for the position and I would be contacted in a few days to go over a few things I didn’t hear from him until 3 weeks after that email and he made an offer and sent all the info about schedule and equipment. It was tough but I enjoyed the process they only choose the best.
Preguntas de entrevista [1]
Pregunta 1
Name a time you had to deliver exceptional customer Service