Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en American Express (Miami, FL) en sept 2016
Entrevista
The interview was a digital interview using hirevue an app. It's basically a recorded interview. It was extremely difficult for me concentrated in the questions when I was watching myself talking to a computer screen. A week after I received a phone call for a second interview. This time, the HR's person was very polite and it was a real pleasure the experience because it was real simple questions about myself and the interest in the Travel field.
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en American Express (Clarksville, TN) en nov 2021
Entrevista
It was a two step interview, first was a one on one phone call with the first interviewer then a after I passed that there was a group interview via video webex. Was shuffled around with 10 other candidates between 4 different interviewers asking different questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me an example of how you dealt with an angry customer and how you calmed the situation
Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en American Express (Phoenix, AZ) en may 2018
Entrevista
This interview was what is called a "round robin" interview. You will be interviewing with the travel managers as well as all travel team leads. So each part will be either with two team leads or one team lead and one manager. So each part with two people. There were four parts, all different questions.
Preguntas de entrevista [1]
Pregunta 1
Part one was primarily about how past experience related to this position.
Part two was about customer service and customer service scenarios.
Part three was role playing; you are the travel agent, one manager or team lead is the customer calling in.
Part four basically went over benefits and what you are looking for in a new company.
Solicité el puesto a través de un captador. El proceso duró 3 semanas. Acudí a una entrevista en American Express
Entrevista
Phone interview with recruiter and an in person interview. It wasn't the interview that was an issue. It was how she lied about the salary. The other issue was the background check. I provided tons of information and they shipped it to some company in Mexico for confirmation.