Envié una solicitud electrónica. Acudí a una entrevista en AT&T (Lubbock, TX) en mar 2023
Entrevista
Overview explanation of the job and benefits, then asked a series of questions regarding previous experience with working with customers. Asked to explain the situations and how you overcame them. Then role played an angry customer to see how you would react based on the little information you have.
Preguntas de entrevista [1]
Pregunta 1
Explain a time you went above and beyond to help a customer? Explain a time in which you dealt with an angry customer and how you handled the situation? How would you explain your learning style?
Acudí a una entrevista en AT&T (Wichita Falls, TX)
Entrevista
I interviewed with 2 people. They asked pretty standard interview questions related to how I would handle certain customer service issues. One interviewer was very rude and dismissive. When asked about my scheduling availability, I mentioned I had a conflict but could work around it. This interviewer said that was unacceptable and berated me for wasting their time. I was immediately dismissed.
Envié una solicitud electrónica. Acudí a una entrevista en AT&T (Chicago, IL) en ago 2023
Entrevista
This interview was very brief but overall went well. I enjoyed every second of it and can not wait for a status update on the hiring process. Fingers crossed for an update soon!
First you must answer basic Questions regarding your personality and how you react to various on the job situations, then the interviewer will proceed to ask questions regarding previous experience.