Envié una solicitud electrónica. El proceso duró más de 1 semana. Acudí a una entrevista en AT&T en ene 2022
Entrevista
I applied for AT&T on January 11th, did the assessment which took about one hour, and I then was scheduled a video one-on-one interview on January 13th. The interview was 5 situational based questions (Use the STAR format), employment history and then she told me about AT&T. After that, I checked the application status everyday until I got phone call on January 21st with an offer.
Preguntas de entrevista [1]
Pregunta 1
-Tell me about a time you dealt with a difficult customer, what was the situation, what did you do, and what was the result?
Envié una solicitud electrónica. Acudí a una entrevista en AT&T (Washington, DC) en ene 2022
Entrevista
Basic interview. Had to fill out a quiz that took 30 mins an passes immediately, then went on the webex interview that lasted about 15 mins. Got denied again and wasn’t told the reason why. I’m clearly fit for the job if I worked there 4 years ago. Att holds grudges…
Preguntas de entrevista [1]
Pregunta 1
How would you hand frustrated customers ?
How do you remain calm why customers are in a rush?
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en AT&T (Birmingham, AL) en feb 2021
Entrevista
I had two rounds of interviews and it went quickly. The hiring managers were nice. They asked me about past experience, past situations, customer escalations, and why I wanted to work there.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you handled a dissatisfied customer, the situation including the outcome?