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      Búsquedas relacionadas: Opiniones sobre AT&T | Ofertas de empleos en AT&T | Sueldos en AT&T | Beneficios en AT&T
      Entrevistas de AT&TEntrevistas para el puesto de Customer Service Representative en AT&TEntrevista de AT&T


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      Entrevista de Customer Service Representative

      25 nov 2013
      Empleado anónimo
      Austin, TX
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en AT&T (Austin, TX) en ene 2011

      Entrevista

      The process began with an online application. After I took the assessment, I was contacted via email for a testing date, which is stage two of the process. Then after the testing you are notified on the spot of a "Pass" or "Fail" status, if you are told "We will let you know in a week or two." That means you failed. If you are told "You passed!" and the person is super excited it's because you passed. Obviously! Then the interview that you have to come in next for is a face to face interview with the manager. The manager that interviews you is a floor manager and could be your boss, but is someone that is directly over you. They make their recommendations and then you are in! Someone will call you with an offer and then comes training!

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time...these are all scattered through the interview. I did not get asked to sell something in my interview, but more behavior and service questions.
      Responder pregunta
      1

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en AT&T

      Entrevista de Customer Service Representative

      30 may 2026
      Empleado anónimo
      Oferta aceptada
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en AT&T

      Entrevista

      You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.

      Preguntas de entrevista [1]

      Pregunta 1

      How would you handle a customer complaint?
      Responder pregunta

      Entrevista de Customer Service Representative

      19 may 2026
      Empleado anónimo
      Birmingham, AL
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en AT&T (Birmingham, AL)

      Entrevista

      Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.

      Preguntas de entrevista [1]

      Pregunta 1

      How would you handle a difficult customer?
      Responder pregunta

      Entrevista de Account Manager

      2 feb 2026
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en AT&T

      Entrevista

      it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations

      Preguntas de entrevista [1]

      Pregunta 1

      my background, my current salary, my experience
      Responder pregunta