Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en AT&T
Entrevista
I have been working with AT&T for 2years 6 months as an Retail Sales Consultant. My area managers and a few directors recommended I apply since I was a recent grad. I a
So made it to AT&T summit w/ additional AT&T accolades and awards. After applying I received a call the next day. 5-10 min phone screening nothing major. My recruiter set up a pre-recorded webcam interview with a deadline. After completing the interview I received a call about 3 days later to schedule a live webcam interview with the recruiter. During the live interview she ask several behavioral questions. After the live interview I got a call 2 days later about a third interview (2nd rd) with a Associate Director of the program. She ask several of the same questions the recruiter ask but for seem reason it was more difficult. I struggled answering some of the questions. She said I would hear back from them with in 2 weeks. Questions asked throughout interviews were:
Why retail? Why the program?
Describe leadership style?
A time where you had to make an unpopular decision and what was the outcome?
Are you willing to relocate?
3 strengths 1 weakness?
A successful sale?
A decision you made that you regret?
A time you were in an unethical situation and what did you do?
Tell me about a time when you helped someone develop and overcome a sub par performance?
A time when you had to confront a group member?
How does RLDP for your career goals?
Your biggest obstacle?
Describe when you negotiated with a customer to reach a compromise?
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you over committed to an organization and what was the outcome?
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en AT&T
Entrevista
The first part of the interview is a webcam where they screen you for personality, sales aptitude but most importantly customer service. Nothing difficult just basic background information and previous customer service experiences, challenges. For second part of the interview I was flown to Atlanta for a full day of interviewing, networking and round table discussions. The entire day you are being evaluated for how you interact with the leadership and the people currently in the program. Do not let you guard down all day, as even the lunch is scored and recapped at the end of the day. I got an offer about a week later.
Preguntas de entrevista [1]
Pregunta 1
The most difficult part was not being too overwhelmed with the entire process. They want you to continuously ask questions about the position so make sure you have a book of job related questions to ask.
Solicité el puesto a través de la escuela superior o la universidad. El proceso duró 3 semanas. Acudí a una entrevista en AT&T en ago 2014
Entrevista
1st step is a phone interview. A recruiter will contact you and ask you basic qualifications and if you are willing to relocate. Here is where you make a good first impression. Recruiter will be in contact with you throughout process.
2nd step is a online interview. You'll see a short pre-recorded video where a retail manager will ask you an interview question. You have 3 seconds to think of an answer before it begins recording you. Once you are done, you push stop. Total of 6-8 questions.
3rd step is another online interview with initial recruiter. Make sure you know how to use the STAR method (Situation/Task, Action, Result). My recruiter wanted me to answer all questions in that format.
4th step is a phone interview with recruiters' boss. More behavioral based questions with STAR responses.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time your integrity was compromised. How did you handle it and would you have handled it differently?
Tell me about a time you had to change someone's way of thinking. What did you do and what was the result?
Tell me about a time you made a mistake. How did you realize it and what did you do to change it?
Basic questions about retail experience, leadership experience, personal experience.
Envié una solicitud electrónica. El proceso duró 3 meses. Acudí a una entrevista en AT&T
Entrevista
4 rounds of interviews, first round is a screening where you answer questions that are pre-recorded then respond via webcam. The second round is a phone interview with HR. Third round is a FaceTime or Skype interview with a director from the RLDP program and the last interview is either an in-person or FaceTime interview depending on your location.
Preguntas de entrevista [1]
Pregunta 1
Questions regarding various retail situations, customer and employee issues, integrity, and then they ask you to sell something that is with you. Most of the questions need you to recall previous situations and how you handled them. In the phone interview they had a case that was read and had you answer 3 questions as to how you would handle the situation
