Behavioral interview process was pretty straight forward. They are going to ask questions about your past experiences, how you overcame them and what you learned. Just be yourself, excited, curious, and make friends with your interviewer. Next step is to see how you act in a business environment. Expect to get pushback from the mock customer and be your best self. Try not to make promises you cant keep, yet bargain to manage the customers pain.

1. Invited to take an assessment online 2. If you pass the assessment, you then will be contacted to set up an behavioral Skype interview time. 3. If you pass this, the final test is role play with either a phone call or a Skype interview. Be advised: role play is most difficult part! i just completed it and i studied the material thoroughly, but it was still difficult. Best thing you can do is remain calm and speak with confidence. I screwed up on the second role play a little, so I'm not sure what the outcome will be.