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      Entrevistas de ADPEntrevistas para el puesto de Client Support Specialist en ADPEntrevista de ADP


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      Entrevista de Client Support Specialist

      28 jul 2016
      Candidato de entrevista anónimo
      Elk Grove, IL

      Otras opiniones sobre las entrevistas para el puesto de Client Support Specialist en ADP

      Entrevista de Client Support Specialist

      25 sept 2025
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Solicité el puesto a través de un captador. El proceso duró 3 semanas. Acudí a una entrevista en ADP (Elk Grove, IL) en jul 2016

      Entrevista

      A recruiter reached out to me via Indeed, we discussed the position and I had a phone interview with that individual. A few days later I was emailed an assessment to complete and was informed if I did well on it then I would have another phone interview. I was then called by a random 1-800 number and set up the second phone interview, which was not difficult, it included normal interview questions that you can expect. I did well on this interview as well, and a 1-800 number called to scheduled me for a face to face. Here's where the problems come in.... For the face to face interview, I specifically informed the recruiter I was best available on Mondays. He goes on to inform that an interview can be set up on Monday and then he calls me back and says the only day they can meet is on a Friday. I am all for flexibility but I do believe that the company should be able to work with a candidate's schedules as well. I arrived for the face to face interview early and was greeted by a male managers that was interviewing me. We had a casual conversation on the journey to the interview room. He asked me how was my drive, seemed harmless. I answered "it was great, besides the city traffic". Then a second female manager comes into the room. They begin to ask me questions like "how much do you make at your current job, describe yourself, what make you a good fit for this position, etc?" Then they begin to ask "where do you live?" "how big is your family?" "does your family work in the city?" and very personal abrasive questions that had nothing to do with my ability to complete a job. I do not remember them even asking me any behavioral or situation questions. RED FLAGS. I am an African American woman that lives in the city, about 45 minutes-1 hour away from the location. When they found this out, I kid you not, they harped on it for about 20 minutes. They told me they did not believe that I would be on time if I was hired. Well didn't I show up to this interview EARLY? Then the male steps out of the room to get talk to his boss, and leaves me in the room with the female. I have my bachelors degree in Sociology, and she says " I know your are planning on going to graduate school because you can't make any money with that degree." Even if that is something she believed, I do not think she should have demeaned my educational background in that manner. It was extremely unprofessional. I ending up interviewing with their supervisor that day as well, honestly just to go through the motions and remain professional, I knew this company was not for me. This interview process made me extremely uncomfortable and I almost feel like asking about my family and where I lived was illegal interviewing practices. I ended up getting a call a few days later that they moved on with other candidates. Which was so funny to me because I am well qualified for the job, educationally and professionally. I hate to say it, but this definitely was the worst interview experience I have had in my life.

      Preguntas de entrevista [1]

      Pregunta 1

      Where do you live? Why do you want to work for ADP? How big is your family?
      Responder pregunta
      11
      avatar
      Respuesta de ADP
      9y
      Hello- We are extremely sorry you had this negative experience. If you could please reach out to us at adp_talent_community@adp.com so we can escalate your complaint to the respective parties. We take your honest review very seriously and want to ensure proper standards that we hold ourselves to in our talent acquisition team are being followed. Thank you -

      Solicitud

      Acudí a una entrevista en ADP

      Entrevista

      Three rounds. Recruiter, hiring manager, final round. Recruiter was very informal. Interview with hiring manager was more focused on experience. Final round was more structured and informative about the company and job expectations. First two phone/virtual. Final in person

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time you handled an unsatisfied customer.
      Responder pregunta

      Entrevista de Client Support Specialist

      16 oct 2025
      Empleado anónimo
      Pune
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en ADP (Pune) en sept 2025

      Entrevista

      3 rounds of interview, after which I received the call. The interview process was walk in, in which the waiting time is a bit longer but, that’s because of the number of people that showed up maybe.

      Preguntas de entrevista [1]

      Pregunta 1

      Do you know about ADP? What does ADP do?
      Responder pregunta

      Entrevista de Client Support Specialist

      10 jun 2025
      Candidato de entrevista anónimo
      Nānakrāmguda
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en ADP (Nānakrāmguda) en may 2025

      Entrevista

      The Worst Interview Experience – Lack of Transparency and Professionalism The interview process was one of the most disorganized experiences I've ever had. Initially, they called candidates one by one for the first round. When my name was called, I stepped in and was asked for a basic self-introduction, current salary, work experience, and notice period. The interviewer, Sunil, noted everything down without even making eye contact or acknowledging us properly. For the second round, a group of candidates, were asked to move to the first floor and wait. However, I wasn’t called along with the first batch that went upstairs. I assumed I'd be called once they were done — but to my surprise, I was called while still sitting in the lobby, even though the first-floor candidates were still waiting. The second-round interview involved basic questions about previous roles, family background, and hobbies. I answered all of them clearly. Still, I was unexpectedly rejected for these standard questions — with no feedback or reason given. Even more frustrating was what happened with my friend. He was called before me for the interview, but we later found out that the interviewer had not even received his interview summary. They then asked him to wait again. After hours of waiting with no communication, we had to approach them ourselves, only to be told we’d receive an update via email or phone. It’s been days, and there’s been no follow-up at all. This was truly a terrible experience. If you're going to invite candidates, at least be transparent and respectful of their time. People take time off, travel, and come with expectations — the least you can do is offer clarity and communication. Ghosting candidates after interviews is unprofessional. This entire process was disheartening and poorly managed.

      Preguntas de entrevista [1]

      Pregunta 1

      Self-intro, roles and responsibilities, family, hobbies.
      Responder pregunta
      1