Your mission

As a Customer Experience Specialist in our Guest service team, your mission is to create seamless and inspiring customer journeys - from the first enquiry through to post-booking support. You’ll combine your sales expertise with outstanding service skills to convert enquiries into bookings, resolve issues efficiently, and ensure every guest interaction builds trust, satisfaction, and loyalty.

What you'll be doing

Who we’re looking for

You’ll thrive in this role if you enjoy speaking with customers, have a natural flair for sales, and take pride in delivering excellent service in a fast-paced environment.

We’re looking for someone who brings:

It will be a bonus if you have experience in travel, hospitality, or working within a contact centre environment.

How you'll make an impact

Why you’ll want to work at Awaze

We offer a versatile position in a strong professional and social environment - one you’ll have the opportunity to influence and help shape. You’ll be part of an international company that invests in the future, and join a dynamic, fast-paced department with skilled and committed colleagues who support each other.

We’re a people-first business - and we know that our success starts with our teams. Here’s a glimpse of what you’ll enjoy:

About Awaze

Our mission is clear - to create amazing holidays with Europe’s widest choice of holiday homes.

With more than 110,000 properties across Europe, we are the largest managed vacation rentals business in the region. Our ambition is not only to be the biggest, but the best provider of holiday homes in Europe.

As travel continues to evolve, we are focused on what comes next. We will keep strengthening our relationships with guests and homeowners, continuously improving the way we work, and delivering strong performance. By making things simpler and smarter, we are building a business that is ready for what’s next - powered by proud, passionate and inclusive people.

Worth knowing

• This role is office-based in our vibrant office in central Malaga - C. Mauricio Moro Pareto, 2.

• We're looking for our new colleagues to start 8th June and the employment will expire in September with an opportunity for a perm position afterwards.

• Your first 2 weeks will be onboarding and training to ensure you get a great start. Working hours during the onboarding will be 9.00-17.00 during normal weekdays

• After the onboarding period, working days will be scheduled across the entire week with 5 working days and shifts from 09.00-20.00

What’s next?

If this sounds like the right next step for you, hit “Apply” and follow the instructions to submit your application. We tailor our recruitment process to each role to give both you and our hiring teams the best possible chance to assess whether this could be the start of a successful collaboration. You’ll hear from us shortly after we’ve reviewed your application.

We’re committed to running an inclusive and accessible recruitment process. All applicants will receive equal consideration for employment, and if you have any specific requirements or adjustments needed for the interview, just let us know when you accept your invitation - we’re happy to accommodate.