Systems Administrator II (CONTRACT)

The Focus Group Sandton, South Africa 25 May 2024 Mid 1000 - 1000 Contract Cost to Company 3 years - 5 years Skills Maintenance Management Production Service Support Sustainable Development Industries Banking Job Description
Ensure that the production/ service delivery meets set objectives as per the Service Level Agreements (SLA's), customize, and to maintain and support Enterprise Systems Management tool in order to ensure availability, scalability and sustainability, in line with the clients business strategy.
NB
This System Administrator role will be expected to administrate the Voice-of-the-Client tools in the company, i.e. Cemantica (Client journey mapping) and Qualtrics (Client experience surveying and orchestration)
Essential Qualifications
NQF Level Matric / Grade 12 / National Senior Certificate Preferred
IT Diploma or Degree; Product certification; or IT related degree such as BCOM Informatics or BSC Computer Science - Data management / Data science qualification would be beneficial
Essential Certifications
Certification or Experience applicable to Experience Design (Cemantica) and Experience Measurement and Orchestration (Qualtrics) or relevant/similar technology