Receptionist and Administrator

The Receptionist and Administrator provides professional front-of-house reception services while supporting administrative and office coordination functions within the sauce plant. The role ensures smooth day-to-day office operations, effective communication, accurate record-keeping and a welcoming, organised environment for visitors, staff and stakeholders.

Duties and Responsibilities:

• Manage the reception area and serve as the first point of contact for all visitors, clients and suppliers.
• Answer and direct incoming calls professionally and efficiently.
• Welcome visitors, manage sign-in procedures and ensure adherence to site protocols (including PPE and safety requirements where applicable).
• Coordinate meeting room bookings and prepare meeting spaces when required.
• Handle incoming and outgoing mail, deliveries and courier services.
• Provide general administrative support to the plant management and departments.
• Maintain filing systems (physical and electronic) ensuring accuracy and accessibility.
• Capture, update and manage data on internal systems and spreadsheets.
• Assist with document preparation, reports, correspondence and presentations.
• Support procurement administration such as purchase orders, supplier documentation and invoice tracking.
• Ensure office supplies, stationery and consumables are adequately stocked and ordered.
• Coordinate travel arrangements, accommodation and logistics where required.
• Assist in organising meetings, training sessions and internal events.
• Maintain cleanliness, organisation and professional appearance of office and reception areas.
• Ensure all visitors comply with plant safety, hygiene and access requirements.
• Assist with maintaining administrative records related to audits, compliance and documentation.
• Support departments with document control and record-keeping aligned to food safety and quality standards (e.g. GMP, HACCP).
• Facilitate effective communication between departments and external stakeholders.
• Liaise with suppliers, service providers and internal teams.
• Escalate issues or queries appropriately to management.

Requirements:

• Microsoft Office Proficiency (Word, Excel, Outlook)
• Data Capturing & Record Management
• Telephone & Switchboard Handling
• Document Control & Filing Systems
• Office Administration Systems & Processes
• Basic Procurement & Purchase Order Administration