Product Manager: Connectivity

• Fibre-to-the-Home (FTTH)
• Fibre-to-the-Business (FTTB)
• Enterprise connectivity
• Mobile connectivity and data management
• Cloud infrastructure and more!

• We Build Trust and Ownership
• We Honour & Respect People
• We Cultivate Passion & Creativity
• We Innovate Feverishly
• We Go the Extra Mile
• We Believe in Humility
• We Communicate Openly & Honestly
• We Make it Fun
• We Teach, Grow & Learn
• We Do More, With Less

• Supporting and executing the vision for the Connectivity product set from a wholesale and ISP perspective.
• Work closely with stakeholders for the connectivity product portfolio.
• Support the sales teams in the sales and pricing process for the portfolio.
• Highlighting required product features and capabilities based on market demand from direct customers and channel partners.
• Monitoring the market and developing competitive analysis.
• Understanding and representing user needs.
• Pricing models and margin setting is owned by the Manager of the Product and Solutions team, and you will work closely with that individual to align a wholesale approach as well as an RSAWEB Business solution and sales approach (think like the product supplier and the customer at product and pricing development level).
• Assist in defining the direction of the product through research, vision-setting, alignment, and prioritization, and work closely with the development team to execute against the goals defined.

• The position requires a hands-on approach and an ability to be able to work with technical and commercial teams.
• Experience managing relationships with external suppliers (vendor management in partnership with the Manager for Product and Solutions, Head of Engineering, Head of Business, and sometimes the CEO of both RSAWEB).
• This role will require a trailblazer who thrives in ambiguity, pinpoints opportunities, and acts swiftly on them.
• Work in a cross-functional capacity in guiding products from start of the sales cycle to close by connecting the technical and customer needs together.
• Monitor and understand market conditions and technology developments, including global and local trends, competitive landscape, vendor development, research data, standards development, and its implications on the connectivity services portfolio.
• Demonstrated knowledge of technological and competitor developments.
• Monitor product performance monthly taking corrective action (e.g., advise on pricing review, promotional programs required, analysis of sales) where necessary.
• Work with service provisioning, engineering, and support teams to ensure that current and planned products in the Connectivity portfolio are delivered to market according to the agreed specification.
• Co-ordinate some aspects of product management, such as beta tests, training, service.
• Drive new product introductions through sourcing and / or new product concepts and development, managing existing products to ensure relevance, quality, market acceptability, financial performance, and completeness of offering.
• Work with the relevant stakeholders to develop, implement, and refine a go-to-market strategy for all connectivity product lines, from a wholesale and an ISP perspective.
• Providing support when participating in critical price negotiations.
• Develop, grow, and manage connectivity products by identifying potential complimentary capabilities and technologies.

Requirements

• Completed grade 12 or equivalent.
• Data analytics and advanced excel skills.
• Have a thorough understanding of fibre and wireless network products.
• Knowledge of Connectivity Products essential including some of the following:

• Comfortably interacts with product, solution, sales, and C-level stakeholders within RSAWEB.
• Excellent teamwork and communication skills.
• Ability to create a trusted environment for stakeholders to engage in.
• Ownership – able to take responsibility, troubleshoot problems and work with teams to get results.
• Ruthless on customer service excellence.
• Must be proficient in both oral and written communication skills.
• Able to cultivate trust and credibility with peers and customers and maintain strong working relationships at all levels of RSAWEB.
• Positive attitude, self-motivated and managed.
• Energetic and goal orientated.
• Attitude, experience, willingness to go the extra mile and proven experience in the ICT sector. A formal qualification will be beneficial but is not a prerequisite.
• Valid driver's license and reliable vehicle is preferred.

Benefits

• Medical Aid contribution (Discovery)
• Reduced Gap Cover Rates (Turnberry Premier)
• Retirement Annuity Contribution (Allan Gray)
• Medical Insurance (Momentum - Health4Me)
• Discounted Internet Connectivity
• Free Employee Wellness Programme (Lyra)
• Exposure to latest industry technologies and standards
• Lastly, a work environment that rivals the very best!