Hexaware Technologies is the #first service provider to be named a #StarPerformer in 2024 by ISG (Information Services Group) based on #VoiceoftheCustomer. Truly, there is no greater achievement than receiving the highest praise and appreciation from our clients! In the latest ISG Salesforce Ecosystem Partners report, Hexaware stood out with the highest customer experience score of #92, surpassing the industry average of #80.5. We were assessed against the six pillars of CX— #execution and #delivery, #businesscontinuity and #flexibility, #people and #culturalfit, #innovation and #thoughtleadership, #collaboration and #transparency, and #governance and #compliance. This recognition stands as a testament to our continuous dedication to delivering outstanding service and fostering customer success. BIG Thank you to our clients and team members for their continued support and dedication.
Did you know? Over 80% of enterprise #data remains unstructured, brimming with untapped potential! Meet our expert Natarajan Ganapathi, Assistant Vice President - Cloud Data Solutions and Head of Snowflake CoE, at the forthcoming #Snowflake Data Cloud Summit 2024 to learn how businesses will get accurate data insights throughout the year.
The #WealthManagement industry has spoken, and it's clear that we're entering a new phase of #digital transformation. The market is ready for disruption, and to thrive in this evolving landscape, digital wealth management firms must be proactive in meeting the changing needs and expectations of their clients. Staying relevant means harnessing the power of digital tools, #data #analytics, and innovative solutions to provide a more personalized and efficient wealth management experience. Those who embrace this shift will not only survive but thrive in the new digital frontier.
We're thrilled to announce that Hexaware was recognized in the ‘Best Use of #CSR Practices in Various Sectors’ category at the 10th Annual CSR Summit and Awards! From #STEM education for over 6,000 students to empowering women with scholarships & vocational training, we're making a difference. We're also committed to sustainability: planting trees, restoring waterbodies, and supporting athletes & para-athletes.
In the rapidly evolving landscape of #IT operations, keeping up with technological complexity and #ApplicationManagement can be daunting. Sanjesh Rao, VP of Product Strategy & Innovation at Hexaware, addresses this challenge in his latest article in UK Tech News. He explores the practical benefits of integrating #ChatGPT into ITOps, showcasing its potential to significantly ease workload pressures, improve operational efficiencies, and support IT teams in delivering better customer experiences.
We’re honored to announce that Hexaware has been featured in the ‘ESG Champions of India 2024’ report by Dun & Bradstreet, marking us as one of India’s Leading 1000 Listed ESG Entities, all evaluated using the D&B ESG Intelligence Framework Rating. This recognition underscores our dedication to integrating ESG principles into our core strategy, reflecting our commitment to sustainability and responsible corporate citizenship.
HALLMARK OF A TRUE LEADER Nidhi Alexander, CMO of Hexaware Technologies, shares her compelling story of how tenacity became the cornerstone of her career success and how she instills this trait in her team. Every team deals with problems, obstacles, and delays. It’s easy to let them drive you off plan and damage morale. Imagine how this plays out when you’re leading hundreds or thousands...
In a new article in ET Edge Insights, Hexaware CEO Srikrishna Ramakarthikeyan demystifies the role of #GenerativeAI in modern #business. Beyond the #tech buzz, he explores how it’s truly driving #innovation and tackling old problems in new ways. It’s a fresh look at AI’s place in our work and ethical considerations to keep in mind. A must-read for those interested in the practical impact of AI on industry and culture.
Curious about the journey behind the creation of the world’s first cognitive contact center? Join us as we unravel this story of #innovation where we transform #patientengagement, trial management, and operational efficiency. Ready to dive in?
With AI accelerating, Hexaware Technologies has called for organizations to act urgently to fill talent gaps and avoid wasting technology investments and costly errors. Read some of the company's advice, amid a changing digital landscape, below.