Since 1914, CSAA IG has served AAA members across 23 states and Washington, D.C., earning an “A” rating or better from AM Best for over 90 years. Together, we’ve built an organization where employees nationwide shape solutions that help our members navigate life’s uncertainties.
“Being part of our Somos Unidos Employee Resource Group has been life-changing. It opened my eyes to the incredible diversity within our company and how we support each other. I’ve made new friends, learned so much, and even helped others grow. It’s not just a job; it’s a community that truly cares.” Gabby Martinez, Manager, Claims Quality Assurance Here at CSAA we work hard to foster an inclusive and supportive work environment where everyone feels recognized and appreciated. Our culture groups, including employee resource groups, play an important role in this by connecting individuals with shared interests to support one another and promote a positive workplace culture that extends into our communities.
We’re excited to share that CSAA Insurance Group has been recognized with a 2025 CandE Award for our commitment to creating an outstanding candidate experience! Technology keeps evolving, but people remain at the heart of everything we do. "Great talent gravitates toward companies that show they value people from the very first interaction. In a marketplace crowded with automation and AI-generated noise, human-centered recruiting isn’t just a competitive advantage — it’s part of our identity. That’s why I’m proud to be at an organization like CSAA, where we use technology to enhance communication, but never allow it to replace genuine human connection." Sonny Diesburg, Talent Acquisition Consultant
CSAA Insurance Group just released our 2024 Impact Report. This is the fifth year CSAA has issued a report, which documents the company’s focus on positive economic, social and environmental outcomes. “We exist to help AAA members and insurance customers prevent, prepare for and recover from life’s uncertainties with care and compassion,” said Mike Zukerman, CEO of CSAA Insurance Group. “Our latest Impact Report captures the significant steps we have undertaken to enhance our approach to being a healthy and socially responsible business.” Explore our 2024 Impact Report to learn more about our commitment to positive economic, social and environmental outcomes.
“Inclusion isn’t just a nice-to-have. Inclusion is the catalyst for connection, innovation, and shared success.” Crystal Martin, Sr. Director, Service At CSAA IG, we're all about making inclusion and belonging a part of our daily journey. We truly believe that when we create inclusive spaces, our leaders become even more effective, and our employees are more innovative and connected.
“Career growth means going outside of my comfort zone. Whether I was one of two women in my business law program or working for a fintech startup, I've been able to add to my professional toolkit by never letting myself become bored. Giving myself permission to try new things with each role change has led me to have a unique background in retail, compliance, information security, vendor management, risk and legal. Being admitted to the CA State Bar as a licensed attorney in 2024 and training with a team of highly experienced and skilled attorneys on CSAA’s Legal team changed my trajectory and brought my career full circle.” Alyssa Nishimoto, Counsel Congratulations to Alyssa for this amazing milestone! CSAA’s internal mobility approach is rooted in fostering employees’ potential and helping them achieve career and professional success. Career growth is so critical that it’s incorporated into our core beliefs as a company. Through tuition reimbursement, mentoring, and a strong internal mobility program, we believe in celebrating and supporting employees to reach new career potential. Join our talent community today!
CSAA IG has been named a winner of the 2024 CandE (Candidate Experience) Award, honoring companies that provide a positive and fair candidate experience throughout the hiring process. “It’s meaningful to be recognized by a global entity for our candidate experience here at CSAA IG,” shares Lindsey Angley, senior director, Talent Acquisition. “We work hard every day to create inclusive, efficient, and thoughtful experiences for our candidates – we do this by setting clear expectations, communicating proactively and setting candidates up for success in the interview. Job hunting can be full of stress and unknowns, but here at CSAA IG we want every interaction to feel personal and purposeful.” The CandE (Candidate Experience) Benchmark Research Program surveys more than 1.8 million candidates from over 2,000 organizations. CSAA IG's ranking of #25 places the company in the top quartile among all North American companies.
CSAA Insurance Group, a AAA insurer, has been named to the No. 3 spot of the 2024 Best Companies for Multicultural Women by Seramount. The list recognizes the top 80 companies that create and use best practices in hiring, retaining, and promoting multicultural women in the United States. “We’re very proud of this honor and of the progress we’ve made in the representation of all women,” said Melissa Jones, executive vice president and chief human resources officer at CSAA Insurance Group. “We believe that diversity and fostering an inclusive workforce lead to improved leadership effectiveness, a more fulfilling employee experience, and greater customer satisfaction and performance.” For more than 20 years, Seramount’s Best Companies for Multicultural Women has tracked corporations’ progress in creating cultures that encourage multicultural women to join and rise through the ranks. This year’s survey continued to assess progress for women by specific racial/ethnic groups as well as factors influencing that progress, including mental health, anti-racism progress, and participation in mentoring and sponsorship programs.
CSAA Insurance Group, a AAA Insurer, releases 2023 Impact Report. “We recognize that addressing one audience or one area in isolation may not lead to our desired outcomes,” said Mike Zukerman, CSAA’s interim president and chief executive officer. “That’s why we’ve started to employ a broader lens – total social impact – when looking at our imprint on our planet, our people, and the communities we serve as we progress on our journey in these spaces.”
