At Applied Net 2025, AI emerged as the defining force of the Intelligent Insurance Era. This post explores how vertical, insurance-specific AI is reshaping operations—enhancing human expertise, enabling smarter workflows, and setting the foundation for an empowered, data-driven future in insurance.
In a recent roundtable with Insurance Business, Graham Blackwell, president of Applied Systems; Anupam Gupta, Applied’s chief product officer; and Richard Hartley, CEO and co-founder of Cytora – recently acquired by Applied Systems – came together to discuss how AI, or more specifically vertical AI, can be leveraged to solve operational challenges and make agents increasingly productive and efficient.
The stars of Canada’s insurance industry took centre stage last night at the 10th annual Insurance Business Canada Awards, as brokers, insurers, MGAs, and industry leaders gathered to celebrate the year’s top performers. Applied Systems was honoured with the Best Insurtech Award, accepted by senior vice president and general manager, Steve Whitelaw, Applied Systems Canada.
Applied Systems® today announced that the company, along with its subsidiaries Ivans and EZLynx, received three awards in the Business Technology Solutions category in the 2025 TITAN Business Awards. The TITAN Business Awards honors pioneering leaders and organizations driving innovation and excellence across industries worldwide. The Business Technology Solutions category celebrates companies that leverage technology to improve operations and customer experience while driving business performance through innovative software and platforms.
At Applied Systems, we know that we're more than a workplace – we're a community that celebrates diversity, fosters belonging and values every voice. September was filled with inspiring moments that highlighted our shared commitment to creating inclusive spaces and making a difference together. Let's dive into a recap of some of the events and news happening at Applied this past month and how we will step into October with our “giving efforts.”
Four team members discuss a new sales strategy while working together in an office Photo: Shutterstock Brand Studio Logo REVIEWED BY Justine Sullivan | Oct 09, 2025 Summary: Sales leaders at Applied Systems, Monte Carlo, and Edmunds use contests, real-time coaching, and consistent check-ins to keep reps motivated and growing. At Applied Systems, sales development reps have had the opportunity to “score touchdowns and field goals,” all in effort to drive progress — and connect with each other. The company’s sales team engaged in a football-themed contest called the “Two-Minute Drill,” where they competed against each other to hit sales targets. “The competition boosted production, but more importantly, it sparked camaraderie,” Senior Sales Manager Julia Ysbrand said. “Reps were trading tips, coaching each other and celebrating teammates’ wins as if they were their own.”
Applied Systems® ushered in the next wave of innovation within its Applied Insurance AI™ suite at Applied Net® 2025, the largest user conference for independent agents. Applied Insurance AI delivers connected, intelligent workflows across the entire Digital Roundtrip of Insurance, from sales and marketing to policy management, submissions, servicing, and financial management. Applied also previewed new Cytora-powered technologies that use advanced AI to understand and extract information from any data source, and autofill data directly into the agency management system.
Applied Systems® and the Applied Client Network hosted its annual Applied Net® conference at the Aria Resort in Las Vegas. From October 6 to October 9, attendees participated in 250+ education sessions, industry roundtables and networking opportunities, and get an insider’s look at new products and innovation across the growing Applied, EZLynx® and Ivans® portfolios.
Applied Systems® has once again been recognized for its dedication to delivering an exceptional employee experience. Most notably, PropertyCasualty360 included Applied in its Insurance Luminaries Class of 2025 in the Innovation in Workplace Culture category which recognizes companies that promote the insurance industry as a great place to build a career and show a strong commitment to employee satisfaction through initiatives in diversity and inclusion, health and wellness, Environmental, Social, and Governance (ESG) programs, community service, and more.
Applied Systems’ annual Innovation Hackathon lets product and engineering teams self-organize to prototype customer- or team-focused solutions; one team built a GPT-4 email-summarization feature directly in Epic’s activity screen, emphasizing career growth and a collaborative culture.
