Ventajas
- Good Benefits (Not the best but pretty good still) - International culture, you get to work with different people around the globe.
Desventajas
In the first years it was a good company to work for but as time progressed it started to have many issues that I will list below: - Problem with raises, You would receive a small raise that was an insult and that assuming if you got any, since the raises were limited one person per team, so you would have to get an incredible score in your talent review. This shows that the company doesn't have a stable, confident growth strategy. -External hiring bias. Instead of promoting the current employees who know how the company works they would rather hire new people who doesn't have experience in the payments sector, leading to low morale, talent leaving and constant reset of teams. When the CEO got questioned about the people that were leaving due to lack of opportunities he answered "we'll just find new people" demonstrating that he doesn't care for the employees at the company. - Work harassment and toxic environment. Micromanagement from my previous boss, she would question why I was disconnected for five minutes and she would keep track of the rest of the team rather than do her job, it would even go as far that she would implement this type of behavior for other teams such as Customer Due Diligence, Risk and Treasury even though it wasn't her department, she would constantly lie to fabricate this false idea that she was a great leader and would blame other people of her choices making them look bad or taking the blame instead of her and double cross you when you least expected it generating a toxic environment in the Office and affecting everyone's mood. - Issues with HR. In simple words, the HR department was incompetent and it wasn't present in some offices such as Mexico and USA, which generated that people like the previous Director that I mentioned could do what they wanted unchecked and when ex-colleagues raised a proper formal complaint for the abuses of this Director, the responses that they would get from HR would be "The CEO approved her personally, so there is nothing to be done", showing how inept they are and how the CEO protects toxic leadership. - Lack of new clients. In those years there wasn't even a single new client in the region for LATAM and instead it went the other way around, they lost many clients not able to retain them due to ,many reasons, demonstrating how of a sunken ship it is. - Chronic layoffs. In my time at the company there were five layoffs in total and two of them happened last year. This shows that the company never found a sustainable operating model and that the company is structurally unstable. If you have the opportunity to work there I would recommend you to reconsider that decision for your well being, since nobody deserves to work in a place like this.
