Decent environment, but experience suffers due to lack of benefits and substandard pay.: opiniones de empleados con el puesto de Technical Support en eXp Realty

3,0
1 oct 2015
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Perspectiva de la empresa

Ventajas

The people you work with are generally some of the best you'll encounter. Helpful, friendly, resourceful. Most departments work great with each other, which is awesome. Your boss and your coworkers are your friends. It's work-from-home, provided you're a full time employee. At least for IT/technology staff, this is a pretty good perk. Lack of commute is great. The balance of work/life is excellent. There's nothing to complain about, other than the cons listed below.

Desventajas

The pay is substandard for the experience someone has in the field. 2 years of experience is required for a tier 1 tech support position, however, the pay is anywhere from $12 to $14 per hour DOE. This does not pay the bills, unfortunately. This happens to be the case for most departments, from the people I've talked to. Morale can be low at times in regards to that... You'll be a generalist if you're tech support. Making marketing materials, etc. This would normally be a good thing, as you get to have your hands on all kinds of stuff, but in the case of eXp, it gives upper management the supposed authority to make you do things, such as cold calling employees and asking them why they haven't reserved a slot to the yearly conference. Thankfully, that idea was shot down promptly. No provided benefits. There are discounts, but it's pricey, and at $14 an hour, 1/3 of your pay goes to your benefits. This is understandable, as it's a small company.

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5,0
2 jun 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great systems in place to succeed

Desventajas

Hard to jump in and learn if your new

3,0
2 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Create your own schedule. create your own market.

Desventajas

You HAVE to find the right team in your area, otherwise you will feel like you are swimming in an ocean on your own with lots of valuable resources but no idea which way to swim.

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