Bad for mental health: opiniones de empleados con el puesto de Customer Service Representative en eBay

1,0
15 mar 2023
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Company pays very well Training provided

Desventajas

Job was in Republic of Ireland option not there. If your happy for people to scream and abuse you on the phone all day long for errors they made as they chose to buy or sell here then this is the job for you. So bad for your mental health you have to deal with the abuse and can't disconnect until 3 warnings are given which is impossible when you can't get a word in. The surveys that customers can leave you to view are so awful and deflating. Not acceptable for any company to let members of the public speak to their agents the way they do its disgusting I used to come off calls crying and shaking its not worth the money. Members of the public should be penalised by eBay for talking to people like that my confidence is gone thanks to this job. Don't work for them unless your made of stone.

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5,0
2 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

It is equivalent to winning the lottery for a dream job.

Desventajas

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5,0
27 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Desventajas

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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