Less than proud of this company: opiniones de empleados con el puesto de Empleado anónimo en Vetsource

1,0
2 sept 2017
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good-hearted people still exist there but the company has little heart and no brains.

Desventajas

I have already formed an opinion about VetSource and that opinion stands because of many things witnessed and was subjected to. I will state facts about my time here and you may form your own opinions. I wish I could give them negative stars. Facts: > 5 years without a raise or cost of living adjustment, with more and more job responsibilities added on....more work same pay. >Unfair pay. A lower grade employee was making more than I was. This was common practice throughout the company. > Added responsibilities when others leave or quit...again more work same pay. Saw this pattern over and over again. > "Work Hard. Have Fun." Slogan adopted but only focused on the first part. > Getting them to change an 8 year old PTO policy was like pulling teeth from a dinosaur and did not get changed. After 10 years I was hoping to get 4 weeks of PTO, instead of having to wait until after year 11, meanwhile some new hires were given 4 weeks from the start. 4 weeks PTO was also offered as incentive to get some to stay after they gave their 2 weeks notice. >"Embrace change" is a common phrase they throw around and clearly do not practice what they preach. >Communication is horrible. 5 new hires with ZERO notice to IT staff and the rest of the company. Employees would ring the door bell and the front desk people had no idea they were even starting. IT would have to drop everything to get them setup. (Total disrespect in my book) >Higher level managers getting titles handed to them, who have zero experience and didn't care to know about it. > resulted in many poorly planned projects, one in which an employee had to move and build/rebuild one cubicle 4 times. This is just one of many examples. >Higher level manager rehiring an employee that the direct manager fired. (Total disrespect in my book) >Fired an employee right after Thanksgiving holiday, then hired her replacement the next day. ZERO notice of the new hire to her dept. and IT staff. (Total disrespect in my book) >Poor planning time and again. launching programs with inadequate staffing created a nightmare for many. >​Poor planning time and again. 2 hires same week > 2 different orders, resulting in overnight shipping charges. >Hired an employee in the same week that they cancelled her whole program/department. >A member of the Leadership Team telling an employee, ​ "I think you are making a bad career move". This employee was moving to a higher level position and to another department. >401k match still only at 1%. The previous president is the only reason the match is there in the first place. He knew he couldn't give much at the time but at least this was something. >Extremely high turn over rate with call center and hospital support teams.

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5,0
4 feb 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work life balance Management support

Desventajas

None, it was a great place to work

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Respuesta de Vetsource
3mo
Thank you for taking the time to provide your experience working at Vetsource! We are grateful that you highlighted our work-life balance and management support.
5,0
26 sept 2025
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Vetsource has been around for ~20 years and has a proven record of steady growth. Leadership is thoughtful and intentional about the business directives to ensure that business projections and resourcing are realistic. After working in startup environments for many years, I've come to really appreciate this type of stable environment. Our C-suite are all extremely approachable and down-to-earth. I feel they really try to cultivate an environment where amiable and collaborative personalities can shine. Teams definitely don't feel lean, but the company also does not extraneously overstaff, so you will inherently have busier peak periods of work which are manageable. Lot's of employees here who have been around for 5/10/15+ years, shows me it's a good place to stay in my career. Fully remote environment while still emphasizing collaboration. Business is positioned to do well with lot's of strategic initiatives in play. Although we may not be as large as other competitors, our smaller company size and culture give us an advantage when it comes to connecting within the market.

Desventajas

Company recently became majority-owned by Mars in the recent years which has come with painpoints. I believe these are all surmountable and will diminish with time, but they can place strain on processes and add to workloads. Company hasn't adjusted well from being Portland, OR based to remote based in the sense that there is no standard working time in the org. Can put a strain on connecting with different teams and expectations across different teams on working hours.

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Respuesta de Vetsource
7mo
Thank you for taking the time to provide your experience working at Vetsource! We appreciate your feedback and are thankful you highlighted our culture, strategic outlook, and relationship with Mars.
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