I loved the people, and the work, and the customers...: opiniones de empleados con el puesto de Product Support Analyst en Vertafore

•An extremely strong company culture with values that are far more than just words on a marketing flyer. •Genuine opportunities for career advancement and low employee turnover rates. Employees have a reason to stay. •Leadership that listens to feedback and acts on it. •A fun and flexible work environment. Most positions are hybrid but the Denver office has plenty of company events and perks for in-office days.

•Insurance is a timeless industry. Being a technology company in this market means some things move extremely fast, while others move slow.

Flexible work location but that's really it from an IT perspective

CEO doesn't know how to run a software company. She wants to know coding details and technical details that should be well below the level of a CEO. She berates people in meetings and changes her priorities and concerns based on whims. All executive leadership is reactionary and micromanaging. They can't create a strategic plan for 12 months and stick to it, much less 3 to 5 years. The CTO doesn't appear to have any experience running a large technology org. He micromanages to the point of downloading software and trying to debug code, as the CTO! He believes all defects should be solvable in 4 days no matter the complexity. The software VP of their largest product doesn't understand software development and refuses to listen to the advise from her managers or software architects. She will assign unachievable goals and hold you accountable for not meeting them even when the reason you didn't make them was her reprioritizing your resources. She doesn't want to engage in any group discussions to resolve problems. She dictates and doesn't handle criticism. The executive leadership team does not give the tech staff enough resources to address defects and their root cause or bandwidth to address technical debt. They will report record sales and profit and then give raises in the 1 to 2 percent range and they already pay well below market rates. Run, don't walk, from this company.