Ventajas
As they stated, I was a former employee of TaskUs Fort Excellence and was a "BPO virgin" so I don't know the ins and outs of this industry, considering this is also my first job. The hiring process was smooth, interviewers were very kind and accommodating to their applicants and will keep you updated regarding the status of your application. I was lucky enough to be a part of a great team. They embodied "teamwork" really well, to add my first Team Leader is very competent in her role and was also a consistent part of the top-performing Team Leaders. Hence, our team consistently performed well in our campaign. Although I have parted ways with them for over a year and a half already. I will always be thankful for the skills they have instilled in me, the drive, and the passion to be the employee that I wanted to be.
Desventajas
Company politics as always. Operations manager were always nagging to be able to deliver but the campaign couldn't depend on him. Can't negotiate the stand of his teammates to clients.