Advanced support turned into flowcharts: opiniones de empleados con el puesto de IT Help Desk/Remote Support Specialist en Support.com

3,0
19 jun 2023
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

work from home, decent pay, decent benefits.

Desventajas

went from providing advanced support to resolve business and home user problems to following a flowchart and providing zero support that was not covered on the flowchart.

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5,0
6 jul 2023
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

A great work from home job answering calls and helping customers.

Desventajas

Repeditive work can get old at times.

4,0
26 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Desventajas

The business product transitioned into a services related product. Not very exciting

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