Job was amazing. Management was not.: opiniones de empleados con el puesto de Customer Care Agent en Spot Insurance

1,0
11 ene 2022
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The job itself is amazing. The pay is great and there is less emphasis on phone calls and more on email and chat communication.

Desventajas

They like to boast about wanting strong personalities and diverse people but really only want people that will coddle each other. I was fired after having spoken up to leadership about professionalism. I was told that things were “slow” and I wasn’t a good fit for their culture. It’s a startup so slowness can be expected and I have more experience in the job than a few others. It was a real cop out and they didn’t even stop to coach or better yet hear my side of what was going on.

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5,0
25 nov 2022
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Amazing culture and supportive people wanting to help you. Lots of freedom with how you do the work

Desventajas

Nothing negative seriously. Such a great experience.

3,0
22 oct 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Small, focused team with industry expertise. Fast-paced.

Desventajas

Team is still figuring out product-market fit and GTM strategy.

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