Bizarre inside sales organization : opiniones de empleados con el puesto de Inside Sales Representative en Splunk

2,0
2 may 2024
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Ventajas

Great logo to leverage for career. Many doors have opened, and Splunk is a well-respected brand name. Benefits are genuinely great; there is a comprehensive benefits package and a generous quarterly stipend. Outside of Digital Sales, there are incredibly talented individuals who are some of the best in the industry. Great talent also exists within the Digital Sales organization, although that's in spite of management not because of them. There are genuinely some great managers (who honestly deserve better). In my experience, quota attainment was never an issue.

Desventajas

MBOs are oftentimes poorly designed and not in line with industry standards. Reps are often confused by their compensation plans which seem designed haphazardly by management who are increasingly far removed from the reality of the field. Enablement is a bit of a joke with constant training sessions from management and wannabe thought leaders whose "advanced" strategies are the bare minimum at other inside sales organizations. Great BDRs with strong track records are oftentimes looked over for promotions to ISRs in favour of external hires who oftentimes have no idea what they are doing or have big egos. It is not uncommon to see externally-hired ISRs struggle to do the bare minimum despite Splunk having a pool of talent already available to do that job. Management seems more concerned with creating the illusion of productivity than actual productivity. Some managers encourage their reps to interpret the MBOs "creatively" in order to achieve their quotas. Whether this is ethical or not is up to you, but it creates an uneven playing field where reps are punished for playing by the rules. New reps are poorly supported. I have seen numerous newcomers in my time at Splunk turn over. It remains to be seen if this is due to poor management or poor hiring processes, but this issue seems to be amplified as of late. Something to consider moving forward for anyone interested. Recent reorganization of the Customer Success function by Splunk has led to a bizarre attempt by Digital Sales management to offload CS responsibilities to ISRs, who not only lack the skills and training, but also are oftentimes completely unqualified to handle these responsibilities. Management seems uncertain of what they want their reps to be (which seems to be a constant trend in the time I've been here). There are great managers at Splunk, but their voices seem to be drowned out by the louder ones who continue to carry antiquated ideas from being so far removed from the realities of demand generation.

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5,0
1 may 2026
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Ventajas

great company and culture, and product

Desventajas

not a ton of cons

2,0
18 feb 2026
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Ventajas

Employment Healthcare Dental and vision 401(k) match Employee Stock Purchase Program

Desventajas

I was an employee of Splunk prior to its acquisition by Cisco. To say the two organizations run things completely different is to say it mildly. Micromanagement, passive aggressiveness, poor communication are just a few of the things that I still remember post acquisition. The level of micromanagement is counter productive and yields far less results than trying to imbed a sense of true ownership. Prior to acquisition Splunkers for the most part were valued as individuals. Post, it is more do it or else mentality. From interactions and observations, direct line managers are heavily stressed causing the ripple effect. Favorites or favoritism are in more abundance post acquisition resulting in increasing 90/10 rule. Promotions are more cutthroat post acquisition as Cisco actually thinks Splunkers coming over were paid too much. So they shuffled folks around, froze headcount that created more work for those still there, and reduced the promotion slots. SEs started jumping off the burning ship so I followed suit and am thankful I did. More and more it seemed like the Splunk folks were just surviving rather than thriving. I was honestly a bit sad when I left because I had so much fun working with Splunk prior to the acquisition. It was energetic, vibrant, and employees had loyalty to the brand. The work was challenging in a good way and people’s individual strengths were leveraged as opposed to having one cookie cutter mold for all.

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