Toxic mess of a workplace, maybe work there if you need experience: opiniones de empleados con el puesto de Residential Support Technician en Socket Telecom

2,0
2 abr 2022
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

+Decent work/life balance when they aren't changing schedules + 15 minute breaks and hour long lunches are nice, you often can take your lunch as well + Sometimes super slow and easy + Promote from within, and quickly if you happen to like it there

Desventajas

-Not much communication from management -Laughably bad wages for IT, and additional duties outside that scope. -Nonexistent training, it always changes. -Overall toxic, negative atmosphere in office. Makes it very hard to have good morale. -Dealing with angry customers on the regular. -Really bad management overall, very unorganized. You're expected to be on your top behavior but you also have to constantly wait for someone so you can do the rest of the jobs. -Non-transferrable skills. Ticketing system is internal proprietary software that does not function well and has unique quirks. You spend more time figuring out how things work at Socket than you do learning essential IT skills you can transfer to other jobs. One of the worst offenses in my opinion. -Nepotism

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5,0
21 abr 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work life balance is nice.

Desventajas

Not a lot of room for growth.

3,0
29 sept 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

This is a growing company even during current (possibly stagnation) times. Company was recently bought out.

Desventajas

Leftover management from before buyout.

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