Ridiculous Goals. Poor Pay, Toxic Mgmt: opiniones de empleados con el puesto de Customer Service en SimpleTexting

1,0
11 jul 2023
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Remote work from home -Good Work life balance with generous PTO

Desventajas

- Toxic management style. You are belittled in chat rooms and ranked against your peers. It doesn't foster a working team environment, but rather a save your own butt approach. - Pay is low. Like ridiculously low for what is expected. And they aren't honest about the job in the interview so you know what to expect for that pay. - Micromanaging. Everything you do is monitored and picked apart each day with how you could have done things better. And not in a positive way. - The don't hire/keep enough staff to properly handle accounts. Response times to customers is slow do to understaffing and then the managers complain that customers are being reached out to.

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5,0
14 ago 2023
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great Team Many ways to grow

Desventajas

Still a small tech company compared to others

2,0
10 feb 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work independently, clear goals and nice travel getaways

Desventajas

Lack of important values and professionalism (allowing others to step on your toes), low salary

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