Ventajas
As a returning employee, I'm incredibly impressed with the way the new management team has started to shift the company back to the Signazon that I loved to work for when I was first hired. There is definitely a rebirth of appreciation for not only the customers, but the employees as well. It makes a huge difference when you feel appreciated in the workplace, and I can honestly say that I feel appreciated every day I come to work. There's something to be said about feeling like a "Signafamily" and working as a team rather than the unspoken divide that was so prevalent when I left the company before.
Desventajas
This is definitely a high tech-based company. Having a high learning curve helps a lot in this industry, as well as thick skin to deal with customer complaints (however, this is not the company's fault, as dealing with business owners and customers in any capacity can be a bit frustrating at times.) Embracing change is one if the biggest obstacles here; once you are comfortable with a system, it is likely going to change in some way.