AVERAGE: opiniones de empleados con el puesto de Customer Service Representative en Shell

4,0
13 ago 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

You get to work from home. Additionally, some colleagues are very nice - and that’s where the list ends.

Desventajas

Management only cares about your statistics (“average handling time“), as this is crucial for their revenue. You can work really hard and help all passengers, but if your calls take longer than what the target is, your work will not be appreciated.

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5,0
2 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Chill job and flexible hours

Desventajas

Sometimes angry customers and cameras are always on.

4,0
3 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Outstanding operator training - World-class safety culture - Opportunities to learn different units - Career mobility - Competitive compensation

Desventajas

Decision-making can be slow Extensive procedures and paperwork Large corporate structure Highly competitive advancement

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