*Hell*: opiniones de empleados con el puesto de Customer Experience Agent en Shell

1,0
12 jul 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Living Wage Employer, Training when the trainer could be bothered to turn up.

Desventajas

Awful manager focused on stats, stats and stats 4 managers in 6 months High turn over of staff due to stress and constant burnout High sickness levels on the team Told off if you start early or leave late but constantly told to go out and deliver outstanding customers service but then fired when your calls are too long.

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5,0
2 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Chill job and flexible hours

Desventajas

Sometimes angry customers and cameras are always on.

4,0
3 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Outstanding operator training - World-class safety culture - Opportunities to learn different units - Career mobility - Competitive compensation

Desventajas

Decision-making can be slow Extensive procedures and paperwork Large corporate structure Highly competitive advancement

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