showing signs of vulnerability: opiniones de empleados con el puesto de Customer Success Manager (CSM) en ServiceChannel

2,0
2 jul 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

remote work, unlimited PTO (as long as you can take it)

Desventajas

try and fail since Fortive bought the company. No major product release and the ones we do release either break existing processes or are only created for Walmart. Revolving door in the C-suite over the last 3 years has created instability and high turnover throughout the company. Fight to defend any semblance of work/life balance. No clear roadmap for promotions

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5,0
26 sept 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good people good salary and great product

Desventajas

Only remote. There is no office

3,0
8 ene 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote friendly and plenty of work and problems to solve/work on. All of the teams were friendly to work with.

Desventajas

Fortive coming in really mixed things up. Product became more focused on “building the right thing”. A few layoffs occurred after they took over.

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