From "Failing Forward" to Falling Flat: opiniones de empleados con el puesto de Empleado anónimo en Service Express

1,0
8 sept 2025
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

-At one time, this company truly had something special. -Training was great, and the comradery amongst the sales team was great. -During my employment, I went through a serious health matter, and they initially supported me through that period. -Great immediate co-workers

Desventajas

-The company has become a shallow shell of what it once was. -Leadership has been operating years past their expiration date, leaving a trail of layoffs and abandoned values. -Grew quickly but never invested in learning how to run a global organization, leading to compliance issues, broken trust, and constant stumbles. -Excused poor decisions by leaning on buzzwords like “failing forward” — using it as a playground scapegoat instead of taking accountability for unfavorable outcomes. -Mishandled remote employee compliance: my earnings were reported to the wrong state for two years, creating unnecessary battles for unemployment benefits. -While I was still employed, leadership actively undermined my serious legal matter for their own financial gain — directly contradicting the support they’d initially shown during my health crisis. When confronted, they shrugged it off as “not knowing what they were doing,” favoring incompetence over admitting malice.

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5,0
1 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great company, benefits and overall culture.

Desventajas

Company was acquired by Park Place Technologies and laid off most of our sales team.

3,0
21 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Desventajas

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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