Job review: opiniones de empleados con el puesto de Administrative/Customer Care en Safe Systems

4,0
10 jun 2018
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

A very stable company that will be around for a very long time. Management is investing time and energy towards helping employees meet their goals, with excellence, and are making sure to recognize that with either a bonus or by other means . There is a huge push towards customer satisfaction as this is the life blood of the company, and we do what we can to listen to their needs and go the extra mile to keep them happy.

Desventajas

The work pace is fast and can be stressful at times.

Echa un vistazo a otras opiniones sobre Safe Systems.

5,0
8 dic 2021
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The people and culture of the company. Everyone comes together to help each other.

Desventajas

None that I can think of.

4,0
13 jun 2018
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great people who really care about what they do. Very welcoming to new employees and everyone is willing to answer questions and help. They really want you to succeed. Customer service actually means something, it isn't just words or trying to get them off the phone. The managers really seem to care about their people and work with them. They are supportive and it doesn't feel like they ask about your day or weekend just to ask. They are listening when you answer. Full benefits and 2 weeks vacation instead of just one in your first year. Starting pay may not be the highest but there are two reviews a year so your pay can go up pretty fast.

Desventajas

It can hard working in the Central Station. Someone always has to be here so if there are call outs somebody else has to stay or come in. It isn't like a regular customer service job. We are here to protect our customers all the time so that means staffing all the time. Work load can go from nothing to crazy in 10 seconds. Sometimes customers are frustrated and there isn't anything you can do to fix it, but you still have to take the call.

Ver opiniones por: Útil|Valoración|Fecha|Todo