It’s okay if you like angry people: opiniones de empleados con el puesto de Customer Service Representative (CSR) en Russell Cellular

3,0
2 oct 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

People who work at the call center are nice

Desventajas

Customers are not nice and you’re never off the phones except break or lunch

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5,0
3 feb 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

alot of good people at home office

Desventajas

alot of stress from Higher ups

1,0
26 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

most of the average people there are friendly and positive. Free garbage coffee

Desventajas

80% of the coaches currently there suck. They do very little for self improvement. The director of the telesales call center likes to threaten your job on the daily. Coaches love to micromanage every aspect of your day letting you know if you’re 1 min too late from breaks. Their sales knowledge sucks and basically comes to “figure it out yourself” they try to provide training in vain because they cannot give you a method that they do not contradict later by going in the complete opposite direction. You’ll get told to do one thing and then the very next week get punished for that thing and get told another thing. Commission structure pays you back Pennies for what you’re selling. You’ll sell a 1k dollar phone and get 5 dollars in commission

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