So many changes but I remain optimistic and committed!: opiniones de empleados con el puesto de Contracts Specialist en Rithum

4,0
4 nov 2024
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

The people!it’s the reason so many others have stayed for so long. We were 2 companies that merged and the people with the longest tenure and knowledge really are the beating heartbeat of the company. They’re doing their best to maintain the culture whilst riding out the upheaval and changes over the last few years. There still remains a lot of optimism as we have an excellent product in a space we dominate. I’m lucky the managers and colleagues I’ve worked with really care about your wellbeing and know that this is the best way to get the most out of you!

Desventajas

The changes in leadership and management which then incurs some inevitable changes in direction, process and adds to the anxiety with regards to stability. Channeladvisor maintained a pretty steady leadership for many years with very few departures in the grand scheme. There was always a clear direction with look after its people 1st at its core. The changes we’ve been through since the merger have been a mixed bag of some good, some questionable. I remain optimistic we can steady the ship and be a place people are keen to work at again.

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5,0
20 abr 2026
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Ventajas

CS org combined with Renewals some time ago. Since then, the Customer Success leadership has put the team in a great position to succeed. Providing solid tools and direction, using metric-based approaches and not aimless goals (like having to hit a generic 'calls made' goal)

Desventajas

Upward movement career-wise can be a challenge

4
4,0
13 jun 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

The benefits are good and competitive. I’ve also been fortunate to work with a strong team that collaborates well, supports one another, and creates a positive day-to-day working environment.

Desventajas

Raises and promotions often appear to be influenced more by favoritism than performance. There can also be a noticeable divide between long-tenured employees from the legacy CA organization and newer hires. New employees are not always welcomed or integrated as well as they could be, which can make it difficult to feel included and advance within the company.

1
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