Friendly co-workers, mediocre work-life balance and pay: opiniones de empleados con el puesto de Customer Success Manager (CSM) en Renaissance Learning

4,0
11 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Friendly like minded individuals who will genuinly help you at every turn.

Desventajas

Work life balance. They state unlimited PTO and then track it and have conversations with you about it even if you haven't taken that much time. Plus they have an issue with pay across the board with CSMs from acquired companies making 2-3x's what employees hired directly by the company make.

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Respuesta de Renaissance Learning
22h
Thanks for taking the time to leave this feedback. Renaissance is proud of our culture of helping and supporting each other and living our value of Win Together. While our work-life balance scores across Renaissance are high, we recognize that this might not be the case across all teams and departments and this is something that we're actively working on. We wish you the best in your future endeavors.

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5,0
15 may 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible, remote first, friendly team

Desventajas

Has had slow growth for several years

2,0
22 may 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Some of the most amazing people you’ll ever work with. Generally supportive peers. Leaders are kind and not intentionally toxic. Strong brand recognition and a variety of solutions to enable solution selling.

Desventajas

The culture of the organization seems to have succumbed to the broader climate surrounding politics and education. Immense pressure is placed on sales team to deliver in saturated territories with beyond unachievable quotas for some and cake quotas for others. No cost of living increases, lots of layoffs and unclear path for growth with an egregious lack of transparency from leadership about the glaring issues. NONE of this seems intentional or malicious-it just seems like a lot of behaviors caused by extreme desperation.

1
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Respuesta de Renaissance Learning
22h
Thanks for taking the time to leave this feedback. Renaissance is proud of the collaborative cutlure we've cultivated throughout the years. While Renaissance and the EdTech industry as a whole has gone through a period of immense change the past year, we're optimistic about our future with the release of our newest solution, Renaissance Intelligence. We recognize there is room for improvement in how we managed through these changes, and we have incorporated feedback like yours into our leadership trainings. We wish you the best in your future endeavors.
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