Hypergrowth without organization: opiniones de empleados con el puesto de Customer Success Agent en Ramp

2,0
1 ago 2024
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Documentation and SOPs galore, you'll always have a breadcrumb to follow when you're stuck on a task. Strong attention to development and knowledge gain.

Desventajas

Too many managers in the kitchen, constantly changing the goal post in terms of expectations. Slack channels littered with previous employee's posts who are no longer there, attrition is rampant. Documentation is so good it's bad in terms of outdated material, edits yet to be made, misunderstandings between departments etc.

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5,0
12 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Amazing place to work you will learn and learn inside of a beautiful environment.

Desventajas

Great product ever growing high demands on the sales team with high expectations that could cause burnout.

1
4,0
18 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Ramp is a special place. You're handed the keys to things and given a ton of room for experimentation. They're not afraid to spend money and it's a special place to be right The people are super driven, talented, and ready to help.

Desventajas

It is without a doubt a demanding workplace and there were times it was difficult to manage. I often felt overwhelmed. It's also a volatile place, with people pushed out and little said about it. There's a "never good enough" mentality from leadership that can be draining.

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