Demotivating, terrible management and disorganised: opiniones de empleados con el puesto de Account Manager en Rakuten

1,0
1 jul 2014
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Complimentary lunch and breakfast once a week Team bonding/fun days out

Desventajas

Leadership - non existent. Management have no idea what they are doing. Account management team completely overworked. Very high employee turnover - very demotivating. Lack of structure in the business and with teams. Too many meetings on a weekly basis for no good reason, just a waste of time. An opportunity for management/seniors to exert their "power" over those below them. No pension. Maternity pay is ridiculous for a company of it's size. Japanese work ethic - we are not in Japan. No real training given to new hires. Pay is terrible. Office is unsafe and unsightly. Feels like a call centre with everyone sitting in long rows of tables. Cables/wires all over the floor - health hazard! No UK HR department - no one to talk to if you have a problem. Expected to work overtime without being paid for it. MD knows nothing about affiliate marketing!

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5,0
25 mar 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Desventajas

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4,0
22 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Desventajas

There were no cons while I was there

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