Ventajas
I don't understand why any previous employee would complain about working here. Salary and advancement is performance and experience based, employees get notification of open positions available. The pay is decent for the work required, no labor of any kind, and if you do well you get paid well. Plenty of opportunity for overtime hours, flexible schedules and time off. It has provided a means for medical professionals that may not have other choices due to exam preparation or other impairments that may keep them from doing clinical work. Clean environment, stress free, lots of support and paid training.
Desventajas
Upper management...well....is really upper management, separate upper floor and access. CEO has a napoleon complex and narcissistic attitude. Feels like there is a upper and lower class and if you are called or go upstairs its as if you have been summoned by the gods. Benefits are way too expensive considering that they deal with all the major carriers, however,t all health, dental and vision is offered.