Everything else. Leadership is a joke. Mostly former AHA reps that have never sold anything. Embraced in a brainwashed GAP program called breakthrough thinking. Another joke. Not based in reality. No ndvufual KPIs or commission. Just a glorified customer service role, salary only. Promise an end year bonus that is unattainable. excessive micro management with no accountability of directors or senior management. They like to hire green sales reps or nurses that have never had a sales job and then try to brainwash them and grind them for little pay. Terrible culture. Move on and try another company.