Pleasure working here!: opiniones de empleados con el puesto de Customer Service Representative (CSR) en RDI

4,0
3 jul 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

RDI does strive to make you feel like it is a family unit . They have almost always attempted to accommodate to my schedule needs but also depended on company needs and hours of operation. Always have events that include family or work place & make it feel like you are included. Attire, is casual but on occasions we are required to be business casual. Tattoo friendly & hair color friendly ! transport assistance through RTC Rides.

Desventajas

Training in a new campaign can be overwhelming at times, but depending on the campaign and client requirements some training I felt were a good time frame and somewhat organized . other trainings you get information jammed down and is completely disorganized. Also wish we can do more Mock Calls practice before hitting the floor or phones with real customers . We don’t get enough of that in my opinion .

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Respuesta de RDI
2y
Thank you so much for taking the time to write this review! We are so glad to hear you are happy being a part of the RDI family. We will take your training suggestions to our Learning and Development team.

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5,0
14 ene 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Very flexible, caring people. Honestly some of the best people I have ever met.

Desventajas

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4,0
5 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

great management, set call flow, stable, multiple events and gatherings for free food and community.

Desventajas

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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