Unreliable and not a remotely long-term job for 95% of workers: opiniones de empleados con el puesto de Contact Center Representative en RDI

1,0
13 may 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The call center work I did was very low volume so we weren't stressed on times much but sitting doing nothing for 9 hours is insufferable. You're supposed to meet with a supervisor every month to review performance, while that didn't happen for half my time there, the frequent feedback is nice when you're new.

Desventajas

I was promised an increase in pay after 90 days at hiring and at 5 separate times and nothing ever came of any of it. People are frequently laid off without notice. Including myself after no negative performance reviews.

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Respuesta de RDI
4y
Thank you for your comment. Sorry to hear you did not have a satisfactory time while at RDI. Depending on the campaign volume can increase or decrease at the drop of a hat. Management often does weekly or biweekly coaching sessions depending on the campaign to ensure we are doing okay and give any feedback necessary. We wish you the best in your future endeavors.

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5,0
14 ene 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Very flexible, caring people. Honestly some of the best people I have ever met.

Desventajas

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4,0
5 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

great management, set call flow, stable, multiple events and gatherings for free food and community.

Desventajas

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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