Good with the bad: opiniones de empleados con el puesto de Customer Service Representative (CSR) en Progressive Insurance

3,0
6 dic 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible schedule, especially if you’re a single parent.

Desventajas

Have to meet a certain metrics which is sometimes hard. If you don’t you won’t move up in the company and will stay at the same rate for years. It can get really stressful if you’re not hitting metrics. Was not told we would have to up sale in the customer service role

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5,0
30 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strong Leadership Consistent Strategy People Oriented Culture

Desventajas

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
4 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great supervisor, and great coworkers. Training was good and I left training fully able to do my job with confidence. Sometimes we have fun meetings to attend. Can work in office when we want which is nice on days I want to get out of the house since I work remotely.

Desventajas

Low pay for work load and responsibilities. Extra responsibilities don’t equal extra pay. Very micromanaged and timed per task which can be stressful if a task takes longer than it should due to circumstances outside of your control. Low raises even with high performance rating.

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