Great Company... but a very stressful job!: opiniones de empleados con el puesto de Claims Adjuster en Progressive Insurance

3,0
3 jun 2015
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great teammates. Good company overall. Helpful in many ways. Decent pay. Chance to work from home (which I did). Gainshare is nice at the end of the year.

Desventajas

Very stressful job and the company only makes it more stressful by not understanding that we can't solve every customers problem. It's a call center so expect to be busy. No real help on how to handle irate customers and Management isn't really there to help you with these customers. The company is now very micromanage which only adds to the stress. It's claims so unfortunately there is never a black or white answer. It's always gray.

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5,0
30 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strong Leadership Consistent Strategy People Oriented Culture

Desventajas

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Desventajas

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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