Contact Center Rep: opiniones de empleados con el puesto de Contact Center Rep en Progressive Insurance

5,0
8 may 2014
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great place to work. Gym on site, doctor on site, food...ART!...what more can you ask for? Also, very understanding managers, and easy to talk to. Great work, life, family, school balance. Really not a lot of companies left that are like these guys. My only advice, is, if you need to leave, make sure you build strong connections in case you want to return. I needed to leave this company for an emergency relocation to another state-family illness. I've tried to return, the company hasn't extended any interviews..although their HR department assured that I was eligible for re-hire. The pay is great, the atmosphere isn't comparable to other companies, and the training is outstanding. I'd love to return to this company. I've worked for other companies making much more money, but it truly wasn't worth the stress. If you have an offer here, and you like handling customer service calls, and you like to go home when your shift ends...Take the job!

Desventajas

None really. Fair reviews, quality training, good pay, great work/life balance.

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Respuesta de Progressive Insurance
11y
We appreciate the comments you’ve shared. As part of the recruiting team, we may be able to provide you with more details. Email us at careers@progressive.com if you’d like to discuss this further. –KH, Recruiting

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5,0
30 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strong Leadership Consistent Strategy People Oriented Culture

Desventajas

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2,0
4 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Desventajas

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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