Get place to work: opiniones de empleados con el puesto de Customer Service Representative en Progressive Insurance

5,0
30 may 2013
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Family atmosphere, casual dress, many amenities offered, clinic on site, safe parking, security all over, great values and culture, lots of training

Desventajas

State guidlelines have to be used with every call, throughout the call with no room for error to be made. More role playing should have been used in training. I have seen where managers do have their favorites

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5,0
25 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great management and work life balance

Desventajas

Unrealistic expectations Nothing else really

2,0
4 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Desventajas

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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