Going downhill: opiniones de empleados con el puesto de Not Telling, Sorry en PatientPoint

3,0
5 dic 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Direct management listens and is sympathetic Generous PTO

Desventajas

Unrealistic expectations from upper management Subpar pay Constant fluctuations in goals due to upper management's unrealistic expectations

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Respuesta de PatientPoint
5mo
Thank you for taking the time to share your experience. We’re sorry to hear aspects of your work have felt challenging, and we appreciate your honesty. We understand that major transitions — including our recent acquisition — can create uncertainty and contribute to shifting expectations. Change of this scale can feel difficult, and your feedback reinforces why clarity, consistency, and support are so important to our teammates. We are actively addressing several of the areas you mentioned. Our leadership team is also working closely with our new ownership group to establish a clear, long-term strategy allowing for better direction across the organization. We appreciate the dedication our teammates bring to the work we do, and we are committed to creating a stable, supportive, and engaging environment. If you would be open to sharing more about your experience, our Chief People Officer, Angie Hemmelgarn, welcomes the conversation at angie.hemmelgarn@patientpoint.com. Thank you again for sharing your perspective.

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5,0
14 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Desventajas

Honestly cannot think of one con.

1,0
24 mar 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Generous PTO Fun holiday parties

Desventajas

If you would’ve asked me 2 years ago, I’d have significantly more pros than cons, but everything has gone downhill since we got a new CEO. People are being fired left and right for “restructuring,” including those who’ve been with the company 10+ years and are known for doing a good job. It seems the execs want to fire all the people actually doing work and replace them with new senior positions (who may or may not do work) or contract out work. There’s no sense of job security for anyone, and morale is at an all-time low. If you still decide to work here, prepare for a poor orientation that does nothing to prepare you for your job, low pay, extremely slow weeks followed by extremely busy weeks, never being promoted (even though they’ll make you think you will be), and an open-office floor plan where everyone sits on Teams meetings all day.

2
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Respuesta de PatientPoint
2mo
Thank you for taking the time to share your experience. We genuinely appreciate hearing from current employees, especially those who have been with us for several years. We recognize that the past year has brought a lot of change following new ownership, along with transformation as we work to build a more scalable organization. This includes expanding our leadership team, evolving how we operate to support long-term growth and investing in new skills to support our innovation. We understand that change of this scale can feel uncertain and, at times, uncomfortable. Decisions related to restructuring are never taken lightly, and when they do occur, we strive to support impacted team members with care and respect. Our focus is on preserving the best parts of the culture and values that have defined PatientPoint, while also evolving and redefining them to build a stronger company for the future. We know there is still work to do, and feedback like yours plays an important role in helping us improve. We are optimistic and excited about where we’re headed and committed to creating an environment where our teammates can grow, contribute, and succeed.
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