Ventajas
Packback is an innovative concept and has the potential to really change higher education Office environment seemed to have a really laid-back feel Other employees are friendly, welcoming, and helpful at first
Desventajas
The platform doesn't exactly function how we were told to lead professors to believe. I was specifically instructed to skirt many issues and limitations with the platform when speaking to professors. Very unprofessional behavior at times, not at all appropriate for an office. Many employees have inappropriate personal relationships with other employees and are held to different standards as a result. Another SC on my team was close friends with our manager and not at all held to the same performance metrics compared to others on our team. There are large disparities in terms of how territories were assigned. This was a recurring issue across multiple sales cycles. I brought this up to my manager and other leadership and was shut down, even though I presented concrete evidence based the number of enrolled students and maximum potential earnings Turnover was extremely high. Based on my estimate, it is over 50% The day to day procedures of the company are completely insufficient. It was difficult to get even the simplest things done because there weren't many procedures in place. The leadership team is severely under-qualified for the roles they have given themselves. Even in the startup world, there is a reason that individuals with less than 10 years of career experience aren't hired to be the CEO, CFO, CPO, etc. The way the company operates both day-to-day and on a larger scale reflects a total lack of experience and maturity, which is to be expected for a company that has been built by individuals completely deficient in real-world work experience. They haven't earned these roles and creating other meaningless leadership roles only worsens the issue. The strategies for how to reach professors were inadequate. There is no commitment to meaningful diversity. The vast majority of the company is made up of the same type of person and those who don't fit that mold are made to feel unwelcome and seem to have the shortest tenure at the company in general. The people who talk about how great the culture is are part of this group. The only people who get career growth or advancement opportunities are part of this group. With the disparities that exist in the education field, academia, and tech, it's just disappointing to see it perpetuated here.