My review of Optimizely: opiniones de empleados con el puesto de Customer Success Manager en Optimizely

5,0
10 jun 2022
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Benefits are great, salary is market-conform, nice company culture, good work life balance

Desventajas

Organisation feels a bit fractured. Selling a lot of different products, and it is not fully clear where everybody's responsibilities lie.

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Respuesta de Optimizely
3y
Thank you for the 5 star review! Especially great to hear the positives on benefits, culture, worklife balance, and comp. If there are questions on where responsibilities lie, please definitely raise with your manager to inquire or feel free to reach out to me directly. If you have questions, likely other individuals do, so would love to help address!

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5,0
28 abr 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great job on enabling us on AI

Desventajas

No issues at the moment.

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Respuesta de Optimizely
4w
We truly appreciate your feedback and your commitment over the past year. At Optimizely, we are committed to being an AI-first company, and a huge part of that is ensuring our team has the tools and training needed to succeed. Hearing that you feel well-enabled on our AI initiatives is a strong validation of that effort. Thank you for your hard work!
2,0
31 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Active customer base - Modern product - Opportunity for leadership exposure

Desventajas

- Dismissive promotion culture - Pay is mediocre; employees with more senior titles making the same as less senior employees - Poor career advancement and recognition - Lack of career guidance, support, and proper feedback - “Pull your socks up” mentality with little clarity into promotion opportunity - “You should be grateful to work here” culture

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