Wide range of responsabilities in account management: opiniones de empleados con el puesto de Customer Relationship Manager en OpenText

4,0
4 may 2024
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

OT solutions manage strategic areas of accounts supply chain Role covers a wide range of responsibilities Role suits team players. High level of interactions with other teams.

Desventajas

Role isn't rewarded enough and sometimes seen as a sub account executive in the organization. Base salary is lower than market and no car allowance. Commission system isn't completely fair, and commission not fully controlable. Position is expected to deliver high level of upsell/cross sell but for too little commissions on sales.

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Respuesta de OpenText
2y
Thank you for your feedback. At OpenText our compensation & benefits policies and programs are reviewed regularly to ensure they align with market rates and local legislation.

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5,0
5 abr 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Friendly management, no hierarchy management , support for employees during sick

Desventajas

Kind of Still old rules for management

2,0
25 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

I no longer work there.

Desventajas

They do not value their employees. I was told to never take more than a week off at a time, or it was proof you were not needed. They do not value their customers. Channels created to allow customer feedback to management were shutdown because management did not want to have to deal with customers upset about product issues caused by their cost cutting.

3
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