Smell of sewerage: opiniones de empleados con el puesto de Product Specialist en OpenText

2,0
15 oct 2019
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Some nice people working there

Desventajas

Opentext just buys other companies and milks these new customers for cash. No concern for customers or employees. No communication between different teams, even though the person is sitting next to you. Some people will walk right past without saying hello, as if you don't exist. Product training is poor. My telephone interview was with someone in Canada who was after a few beers at a hockey game. All tickets have to be closed with a problem statement, impact, expected behaviour. Then you have to write a knowledge base article on the whole thing. Total waste of time and of use to no-one when I could be fixing other problems. Management is friendly but only focused on numbers. Sports & Social club organise cringeworthy events like office olympics to "celebrate diversity". Efforts are forced and you're expected to participate in optional activities. There's a stink of sewerage in one part of the office that they have spent over 6 months trying to fix, still hasn't been rectified. The building is falling apart - constant problems with doors, leaks, water and much more.

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5,0
5 abr 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Friendly management, no hierarchy management , support for employees during sick

Desventajas

Kind of Still old rules for management

2,0
25 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

I no longer work there.

Desventajas

They do not value their employees. I was told to never take more than a week off at a time, or it was proof you were not needed. They do not value their customers. Channels created to allow customer feedback to management were shutdown because management did not want to have to deal with customers upset about product issues caused by their cost cutting.

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